Action Line: Wells Fargo tries to keep customer's interest money
Posted: 07/09/2011 12:00:00 AM PDT
[Note from Kelly L. Hansen: I've received several e-mails from Wells Fargo Mortgage Loan Customers awaiting loan modifications and threatened by foreclosure. Wells Fargo just "keeps" thousands of dollars ($23,000 is the highest reported so far) they have held in the customer's "suspense" account; an account Wells Fargo sets up while the customer awaits a loan modification. Once denied, Wells Fargo ignores all requests for the money to be returned. Click on the link below to read more about this troubling issue.]
One was in my name and the other was in my wife's name.
The contracts (I have copies) that were signed by a financial specialist at the bank call for a fixed rate of 5 percent plus an additional 2 percent if I leave my money in the accounts for a full year.
Wells Fargo now refuses to honor the agreement and will not pay the full 7 percent.
In response to my requests for an explanation, the bank has told me to "hire an attorney."
I hope you can help me.
A It turned out I could, Abe. Your report back: "The local bank manager called me and corrected the situation.
"I'm sure this happened because of your efforts, which I appreciate.
"I have told many of my friends of your successful intervention, and they are not surprised."
Dollar Tree is recalling 117,000 glass votive candle holders because they can shatter while in use, causing a fire and possibly cutting the user.
The company has received one report of a candle holder shattering. No injuries have been reported.
This recall involves frosted or clear glass votive candle holders with French vanilla-scented
candles. The votive candle holders are 2½ inches tall. Model number 976127 and date code 1010 are printed on the bottom of the glass votive candle holder.
They were sold at Dollar Tree, Dollar Bill$, Deal$ and Dollar Tree Deal$ stores nationwide from December through April for about $1.
The U.S. Consumer Product Safety Commission said that consumers should immediately stop using the candle holders and return them to the store where purchased for a full refund.
For additional information, contact Dollar Tree Stores Inc. at 800-876-8077 or go to www.dollartree.com
To see this recall on CPSC's website, including a picture of the recalled product, go to www.cpsc.gov/cpscpub/prerel/prhtml11/ 11270.html.