Wachovia-Wells Fargo conversion set for weekend of Aug. 6
By CAROL HAZARD
Published: July 05, 2011
Wells Fargo & Co. has pinpointed the dates when Wachovia bank branches in Virginia will become Wells Fargo and the systems will be converged.
The convergence will take place the weekend of Aug. 6-7 and it won't be seamless.
"During this time, you will be able to access your accounts at any Wells Fargo or Wachovia banking location or ATM," Wells Fargo wrote to customers in Virginia.
"However, phone, online and mobile access … will be limited to allow time for the conversion."
Sometime after the bank branches close Friday, Aug. 5 at 6 p.m., the system convergence begins and customers will be unable to access their accounts online or make online payments until Monday morning,bank spokeswoman Kristy Marshall said.
The convergence will begin after all 292 bank branches in Virginia close out their books for the night, she said. That could be at 7:30 p.m. or later, she said.
Any recurring payments will go out on Monday, she said. Say a customer has set up a payment on the 7th of every month. During the conversion weekend, that payment will go through Monday, Aug. 8.
Customers should experience no problems using their debit cards that weekend, Marshall said, but they won't be able to check online to see if the payments went through until Monday.
San Francisco-based Wells Fargo has been rebranding Wachovia branches since completing the largest merger in U.S. banking history Dec. 31, 2008, with Charlotte, N.C.-based Wachovia Corp.
Signs and systems will be changed in Maryland, South Carolina and the District of Columbia in September.