Struggling homeowners Posted: Sep 08, 2011 9:26 AM CDTUpdated: Sep 08, 2011 9:40 AM CDT
try to find relief
ATLANTA (CBS ATLANTA) -
More than 1,000 struggling homeowners whose loans are serviced by Wells Fargo are hoping to get some relief Thursday or Friday.
The bank is hosting a "Home Preservation Workshop" at the Georgia World Congress Center Sept. 8 and 9.
Mary Granillo showed up early Thursday morning hoping for a face-to-face meeting with a Wells Fargo representative. She said her husband recently lost his job, making it nearly impossible for them to make their mortgage payments.
"We're struggling, and I need the help," Granillo said.
"It's very important to be able to maintain some stability to your household," said J.P. Sherwood, who said he's also on the verge of losing his home.
Wells Fargo is the largest mortgage lender in metro Atlanta with 263,000 customers, according to Hugh Rowden, the bank's senior vice president and regional servicing director.
Rowden said that about 7 percent of Wells Fargo customers are behind on their payments. He said two out of every three people who attend a Wells Fargo workshop get relief in some form, either from loan modifications or refinancing.
Pre-registration is over, Rowden said, but walk-ins are welcome.
"We'll be able to go ahead and get you in to help you," said Rowden, adding that customers should bring their loan paperwork, income documentation from the last two years, bank statements and a hardship letter.
Copyright 2011 WGCL-TV. All rights reserved.